Privacy Policy
A Legal Disclaimer
Voltahertz Electrical Limited, Voltahertz is committed to protecting the privacy and confidentiality of personal data in accordance with applicable laws and recognised international standards.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit our website, engage our services, or interact with us.
Legal and Regulatory Framework
Voltahertz processes personal data in compliance with:
- The Data Protection Act, 2019 (Kenya)
- Guidance from the Office of the Data Protection Commissioner (ODPC)
- Applicable global data protection principles, including GDPR-aligned practices where relevant
Scope of This Policy
This policy applies to:
- Visitors to our website
- Clients and prospective clients
- Suppliers, contractors, and partners
- Individuals who communicate with Voltahertz
Personal Data We Collect
a) Identity and Contact Information
- Full name
- Email address
- Phone number
- Organization or company name
b) Technical Information
- IP address
- Browser type and version
- Device type
- Approximate geographic location
c) Communication Data
- Enquiries submitted through website forms
- Email correspondence
- Customer service interactions
d) Marketing Preferences
- Subscription preferences
- Consent to receive communications
Lawful Basis for Processing
We process personal data based on:
- Consent
- Contractual necessity
- Legal obligations
- Legitimate interests
How We Use Personal Data
- Responding to inquiries and service requests
- Delivering services
- Preparing quotations and processing transactions
- Improving website performance
- Maintaining security
- Meeting legal requirements
- Marketing communications (with consent)
Data Sharing and Disclosure
Voltahertz does not sell personal data.
We may share data with service providers, authorities, and advisors.
International Data Transfers
We ensure safeguards and compliance with ODPC requirements.
Data Security
We implement appropriate security measures aligned with ISO/IEC 27001 principles.
Data Retention
Data is retained only as necessary for legal and operational purposes.
Your Rights
You have rights to access, correct, delete, withdraw consent, and lodge complaints with ODPC.
Cookies
We use cookies to improve functionality and analyze usage.
Third-Party Links
We are not responsible for external websites.
Updates
Policy may be updated periodically.
Document Code
DOC-PRV-001
Version: 1.0
Status: Active